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Why Choose Johns Removals As Your Removal Partner?
A range of customised removal & storage services
Fully insured moving & storage solutions
Dedicated and experienced removals experts
Regulated and Accredited by Move Assured
What Our Customers Say
I moved locally a week ago and the team were brilliant! John, Tony, Marcus and Billy were polite and so helpful, nothing was too much trouble. They were on time in the morning and worked quickly, when we arrived at the new property they made sure things were in the right place and that I was happy. The company were recommended to me and I would recommend them now, from quote, dealing with office and moving day I felt less stressed using them and on the day had every confidence in the team of guys I had. Thank you!
Kelly Palmer - Essex
John's removals were absolutely fantastic. We moved from Essex to Kent last week and from the quote to the final box taken into our new house, they were faultless. When we arrived at our new place the previous owner hadn't bothered to remove the furniture and the 5 men immediately said they would take it all outside for us and proceeded to do so quickly without any fuss. The staff couldn't have been more helpful.
Jane Mann - Kent
We used Johns Removals for a move from Essex to Norfolk last year and would highly recommend them for any move. They made what can be a very stressful time, very smooth and so much easier than expected. Nothing was a problem for them, they were quick, professional and careful with all our belongings.
Kerry Lock
For a worry free removal service call us for free
01268 696969
We Are Accredited By
Move Assured
Being long standing members of Move assured we maintain the highest standards of facilities, equipment, staff training and operational procedures and adhere to a strict Code of Practice, governed by Trading Standards to ensure high levels of customer care.
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Q: What is involved in the booking process?A: Our office staff will take the details of your removal in order to give you an obligation-free estimate for your domestic or commercial move. They will let you know whether the size of your move will require an on-site survey by one of our trained estimators, or give you a price to book in over the phone.
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Q: Can I access my goods whilst in store?A: Yes. Access to the storage facilities is available during office opening hours, including Saturdays. Our container storage requires advanced booking for access.
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Q: How long will my removal take?A: Our estimators are trained to plan your move with as minimum disruption as possible. If you would like to have an idea of how long we expect your move to take be please ask the office who can refer to the estimator’s notes.
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Q: What do I need to do prior to your crew’s arrival?A: Our removal men will be moving your possessions. They will not be doing any electrical, plumbing or drilling work and so please ensure that these requirements are handled by other professionals before we arrive on pack and move day. Most commonly on domestic moves: Wall-mounted televisions should be taken down from walls, washing machines should be unplumbed, light fittings removed from ceilings, curtains unhooked and freezers defrosted. Most commonly on commercial moves: all electrical goods to be unplugged and phone systems to be decommissioned. White boards and digital screens to be dismounted in advance of move day. Notify us if you require an IT decommission/decommission service. Where any goods are under lease, such as photocopying machines, they may need to be moved by the lease-holding company. If it is not possible for you to do any of the above in advance of move day please call us and we will be happy to discuss a solution for you – we are here to help.
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Q: When do I pay for my removal?A: The removal is paid for when you are booking in and sending in your signed Acceptance Form. Under some circumstances you can pay a 50% deposit at the time of booking and the balance must be paid as cleared funds before move day. Under all circumstances the removal must be paid as cleared funds in advance of move day.
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Q: How much notice is required to book in a removal?A: Bookings should be made as far in advance as possible in order to secure your preferred booking day. Booking dates are subject to availability. Where you cannot anticipate the exact removal day you are advised to book the removal and notify us of the expected move day, taking out our optional Cancellation and Postponement waiver. As a guideline we would recommend that book your removal no less than three weeks’ notice.
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Q: Am I protected against loss or damage?A: Our terms and conditions show that where we are liable for loss or damage you are able to claim up to £50 per item (please read through condition 8). Alternatively, if would like to take out insurance to receive full cover for your goods on our bespoke removals and storage insurance policy this is also possible. Our policy has a comprehensive insurance cover specific to the removals and storage trade and is offered at competitive rates. As a professional removals company we also hold public liability insurance which means that any damage to public property caused by our negligence is covered as standard.